Your Claims Strategist, Not a Call Center
Insurance carriers staff call centers with adjusters who've never walked your roof. We assign you a dedicated public adjuster — a Florida-licensed professional who inspects your property in person, builds your evidence package, and negotiates face-to-face with carrier reps.
This isn't a 1-800 number. This is a strategist who knows Florida building codes, understands every carrier denial playbook, and won't stop until your policy pays what it owes.
Behind your adjuster, the ClaimPilot platform tracks every photo, estimate, and deadline. You see the same operational view we do: damage inventory, document status, negotiation timeline, and next actions. No surprises. No black box. Just transparent progress from inspection to settlement.
Talk to a StrategistClaimPilot: Your Claims Command Center
Most public adjusting firms run on spreadsheets and voicemail. ClaimPilot is our proprietary claims management platform — purpose-built to give you the same real-time operational view your adjuster uses.
Every inspection photo, estimate line item, carrier email, and status change lives in one secure portal. You see exactly what we see. No black box. No wondering what's happening with your claim.
ClaimPilot means faster responses, better documentation, and a professional edge that carriers respect. You get adjuster expertise plus software precision — a combination that consistently delivers higher settlements.
Without ClaimPilot
With ClaimPilot
Real-Time Claim Dashboard
Live status on every milestone, inspection, and carrier response — accessible 24/7 from any device.
Photo-First Documentation
Timestamped, geotagged damage inventory organized by area and severity. Evidence carriers can't dispute.
Harvest Territory Maps
Satellite imagery and GPS-tracked field operations ensure our adjusters cover every inch of your property. Complete inspections, zero missed damage.
Direct Adjuster Channel
Message your dedicated adjuster directly. No phone tag, no call centers, no waiting for callbacks.
Settlement Intelligence
Track every offer, counter, and approval. Full negotiation timeline with plain-English explanations.
Document Checklist
See exactly which documents have been submitted, what's pending, and what's needed next.
Deadline Tracking
Automated alerts for carrier response deadlines, inspection dates, and critical filing windows.
Smart Follow-Up: You're Never in the Dark
Most firms go silent after the handshake. We built an automated follow-up engine into our workflow so you hear from us at every critical milestone — not just when we need a signature.
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01
Inspection Scheduled
Confirmation with time, date, and what to prepare. -
02
Claim Filed
Your claim number, carrier contact, and documentation status. -
03
Negotiation Updates
Every offer, counter, and carrier response — explained in plain English. -
04
Settlement & Close
Final settlement breakdown, payment timeline, and full documentation package.
No Ghosting. No Guessing.
Our clients report hearing from us 3–5x more frequently than any previous adjuster or carrier representative they've worked with.
The Process, Start to Finish
A clear, tactical sequence from first call to final settlement. Every step designed to maximize your recovery and keep you informed.
Free Damage Assessment
Request your Claim Readiness Report. We inspect your property, photograph every detail, and assess claim viability within 48 hours. No cost, no obligation.
Full Documentation Build
Our team compiles evidence, estimates, and supporting materials. Everything uploads to ClaimPilot, your secure claims portal with real-time status tracking.
Carrier Negotiation
We handle all carrier interactions — meetings, appeals, demand letters. You review offers through ClaimPilot while we push for maximum settlement.
Settlement & Recovery
Once approved, funds flow to you. We take our fee only from the settlement, and you get a final report documenting the entire process.
Expanded Process Detail
01 You Contact Care Claims
Call (352) 782-2617 or submit the online form. We respond within 5 minutes during business hours with a confirmation via SMS and email. Your dedicated adjuster is assigned immediately.
02 On-Site Property Inspection
Your adjuster arrives within 48 hours. We inspect every surface, photograph damage from multiple angles, measure affected areas, and note pre-existing conditions to separate them from the claim. You receive a pre-inspection prep checklist beforehand.
03 Claim Readiness Report Delivered
Within 72 hours of inspection, you receive your free report: comprehensive damage inventory, estimated recovery range, coverage analysis, and a tactical action plan. This report is your decision-making foundation.
04 Letter of Representation Filed
Once engaged, we file your Letter of Representation with the carrier. From this point, all carrier communications flow through Care Claims. You get ClaimPilot portal access and your claim dashboard goes live.
05 Evidence Package & Estimate Build
Our team compiles the full evidence package: photos, measurements, moisture readings, contractor estimates, code compliance documentation, and any third-party expert reports. Everything uploads to ClaimPilot in real time.
06 Carrier Negotiation & Settlement
We present the evidence package to your carrier and begin negotiation. You track every offer, counter-offer, and carrier response through ClaimPilot. We push aggressively until the settlement reflects the full value of your loss. Once approved, funds flow to you and we deliver a final process report.
Start Your Free Inspection Today
Free Inspection • No Upfront Costs • FL DFS Licensed #G114979